How We Work

One accountable partner, from the plan to everyday support.

Start with an assessment, bring us in for a single project, or put us on your leadership team. Every engagement follows the same four steps, and the same partner stands behind the result.

The Process

Four steps, every time.

01

Assess

We map every system, vendor, contract, cost and risk, and talk with the people who use them. You get an honest picture of where you stand.

02

Plan

A prioritized roadmap tied to your goals and budget: what to fix first, what to retire, what to connect, and what it will cost.

03

Build

We carry out the plan: integrations, migrations, security improvements and AI, each at a fixed scope so you know the cost before we start.

04

Support

We keep it running and improving: ongoing enhancements to what we build, and day-to-day managed IT delivered with vetted partners.

Ways to Work With Us

Pick the starting point that fits.

Fixed fee

Technology Assessment & Roadmap

The best place to start. A clear picture of your systems, vendors, costs and risks, and a prioritized plan to modernize them. Yours to keep, whether or not we do the work.

Systems, vendors and contracts inventory
Risk and security review
Cost and license findings
A prioritized, budgeted roadmap
Monthly

Fractional CTO / IT Leadership

Technology leadership at the table without a full-time hire: planning, budgets, priorities and updates for your leadership team or board.

Roadmap ownership and budgeting
Leadership and board updates
Policies, governance and change control
Oversight of projects and providers
Fixed price

Projects

A defined piece of work with a fixed scope and a fixed price: an integration, a migration, a data warehouse, a security program or an AI rollout.

Scope and price agreed up front
Documentation and handover included
Built to the same security standard
No open-ended hourly billing
Monthly

Ongoing Improvement & Managed IT

Keep improving what we've built, and hand off day-to-day IT. Managed IT is delivered with vetted partners, with Telepath designing the setup and staying accountable.

Enhancements and monitoring
Help desk, patching and backup
Regular reviews with your leadership
One point of contact

Not sure which fits?

Book a free 30-minute call. We’ll listen first, then suggest the smallest useful next step.

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