Managed IT

Day-to-day IT, without the day-to-day worry.

Small businesses need dependable help desk support, patching, monitoring and security, but not always a full-time IT department. We design the right setup for your business and deliver it with vetted managed service partners, and we stay accountable for how it's working.

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What We Do

What’s included

Help desk support for your people
Device monitoring, patching and backup
Endpoint security and Microsoft 365 administration
Onboarding and offboarding, so access follows people in and out
Regular reviews of tickets, risks and spend with your leadership
One point of contact: Telepath designs the setup, manages the partner and stays accountable
What Changes

For your business

One number to call

Your team knows where to go for help, and someone is responsible for the answer.

Fewer surprises

Patching, monitoring and backups happen on schedule, before problems reach your people.

Aligned with the plan

Day-to-day support follows the same roadmap and standards as everything else we do.

From Our Work

Delivered in production, not on a slide.

Years of running IT operations alongside managed service providers: service desk design, ticket categories and reporting, and holding providers to a standard.
Service desk, network and security data brought into one place, so support is measured, not guessed.
See Our Work

Let’s talk about where you are today.

Book a free 30-minute call. Bring the system, process or problem that’s slowing you down, and we’ll tell you honestly how we’d approach it.

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Technology Strategy & Modernization
A clear plan for your technology, and the leadership to carry it out.
Systems Integration & Automation
Make the systems you already run work together, with no more re-keying.
Data & Reporting
One trusted place for your numbers, and dashboards people actually use.
Cloud & Infrastructure
Azure, Microsoft 365 and multi-office networks, set up properly and documented.
Security & Compliance
Practical security and governance, proven where the rules are strict.
AI & Telepath Hub
AI that works inside your business, connected to the systems you already run.